Terms & Conditions

Last updated: 20 October 2026

These Terms govern the services Workfuzz ("Workfuzz", "we", "us") provides to you ("Client", "you"), and your use of workfuzz.com (the "Site"). By engaging us, approving a price card, or paying an invoice, you agree to these Terms.

We have written these in plain English on purpose. If anything here is unclear, ask us before you sign off.

1. How we work together

1.1 There is no checkout on this Site. Nothing is sold through the website.

1.2 You tell us what you want to grow, we talk, and we send you a price card: a written quote listing the services, the volume, the deliverables and the fees.

1.3 Work starts when you approve that price card in writing (email is fine) and, where applicable, pay the first invoice.

1.4 The price card governs. Where the price card and these Terms disagree on scope, volume, fees or timelines, the price card wins. These Terms cover everything the price card does not say.

2. What we provide

We offer the following, individually or combined, as set out on your price card:

2.1 Brand strategy and identity. Positioning, messaging, voice, and visual identity direction.

2.2 Ad making. Scripted and produced creative, including UGC style video, performance video, statics and brand film, with hook variations as described on your price card.

2.3 Ad account management. Planning, building, running and optimising paid campaigns in your advertising accounts. Subject to Section 6.

2.4 Founder led brand content with an AI clone. A digital likeness of a named individual, used to produce and publish content. Subject to Section 9.

2.5 Brand exclusive AI influencer. A custom AI character built for your brand. Subject to Section 10.

3. Fees, invoicing and payment

3.1 All fees are stated on your price card, in the currency shown there, and are exclusive of taxes unless stated otherwise. You are responsible for any taxes, duties or bank charges applicable in your country.

3.2 Project work is invoiced in advance unless your price card says otherwise.

3.3 Monthly retainers are invoiced at the start of each month and run month to month.

3.4 Invoices are due within the period stated on the invoice. We may pause production and publishing on overdue accounts after giving you notice.

3.5 Fees for a future month may change with at least 30 days written notice. If you do not accept the change, you may cancel under Section 13.

4. Delivery, revisions and approval

4.1 Timelines run from the date we have everything we need from you, including approved briefs, brand assets and access. They do not run from the invoice date.

4.2 Revision allowances are stated on your price card. Revisions beyond that allowance, and requests that materially change the agreed brief, are billed as additional work and agreed in writing first.

4.3 If you do not respond to a delivered draft within ten business days, we may treat it as approved so that the schedule can continue. We will chase you before we do.

5. What we need from you

5.1 Accurate briefs, brand assets, product information and timely feedback.

5.2 You confirm that anything you give us, including products, logos, copy, footage, music and reference material, is yours to use or properly licensed, and does not infringe anyone else's rights. You agree to cover us against claims arising from material you supplied.

5.3 You are responsible for the legal accuracy of claims you ask us to make about your product, including pricing, availability, health, financial and performance claims. We will flag anything that looks risky, but we are not your compliance team.

6. Ad account management and ad spend

6.1 Ad spend is yours and stays yours. You pay the advertising platforms directly. Our fee is separate from your media budget and never includes it.

6.2 You own your accounts. We work inside your ad accounts, business manager and analytics under access you grant us. You keep ownership and may revoke access at any time.

6.3 You set the budget. We will not increase your spend without your agreement.

6.4 We cannot guarantee results. No agency can. Advertising performance depends on your product, pricing, offer, website, market conditions, seasonality and platform behaviour, much of which is outside our control. Nothing we say about expected cost per acquisition, return on ad spend, reach or growth is a promise or a warranty.

6.5 Platforms may reject ads, restrict accounts or change their rules without notice. We will work to resolve issues, but we are not responsible for a platform's decisions about your account.

6.6 Where we only make creative and do not run the account, you are responsible for how and where that creative is used.

7. How we use AI, and disclosure

7.1 We produce work using artificial intelligence tools alongside human direction, scripting, editing and quality control. This is the core of what we do and is not hidden from you.

7.2 Those tools are operated by third parties under their own terms. We choose them carefully, but we do not control them and cannot guarantee their continued availability, pricing or output quality.

7.3 Labelling. Advertising regulators and social platforms increasingly require AI generated or AI altered content to be disclosed. Where we publish on your behalf, we will apply the platform's AI labelling tools. Where you publish, applying those labels is your responsibility.

7.4 We will not produce content that impersonates a real person without that person's documented consent, or that is designed to mislead viewers about whether a person is real.

8. Ownership of creative work

8.1 On full payment for the relevant work, you receive a worldwide, perpetual, non exclusive licence to use, edit and distribute the delivered creative for your own advertising, marketing and organic social media.

8.2 Unless your price card says otherwise, we keep our working files, project files, prompts, workflows and production methods. These are how we work, not what you bought.

8.3 The licence in 8.1 does not let you resell or sublicense the deliverables as standalone products, or use them to train AI or machine learning models, unless we agree that in writing.

8.4 Portfolio. We may show completed work in our portfolio, case studies and marketing. Tell us in writing before work starts if you do not want that, and we will not.

8.5 Until an invoice is paid in full, no licence or ownership transfers.

9. Founder AI clone: consent and control

This section matters more than any other. Read it.

9.1 We build a clone only with documented, written consent from the individual whose face and voice it is. That consent is given in a separate signed release, not by accepting these Terms. If you are booking this service on behalf of someone else, we need it from them directly, not from you.

9.2 The individual owns their likeness. Nothing here transfers ownership of a person's face, voice or identity to us or to you. What you receive is a defined right to use the clone for the agreed purposes, for as long as the engagement runs and consent stands.

9.3 Approval. Nothing is published in the individual's name or likeness until the script has been approved by them, or by someone they have authorised in writing.

9.4 Consent can be withdrawn. The individual may withdraw consent at any time, in writing. On withdrawal we will stop producing new content with the clone promptly, and will delete the underlying model and training material within 30 days. Content already published is your responsibility to remove.

9.5 On termination we delete the clone model, voice model and source material within 30 days, unless you ask in writing for them to be retained and the individual agrees.

9.6 If the individual leaves your company, their consent does not automatically pass to you. Continued use needs their agreement. Plan for this before you build a brand around one person's face.

9.7 We will not build a clone of a public figure, a deceased person, a minor, or anyone who has not personally consented.

9.8 The source photographs and voice recordings are treated as confidential and are not used to train general purpose models, and are not reused for any other client.

10. Brand exclusive AI influencer

10.1 Exclusivity. A character built for you under this service is not reused for another client, resold, or licensed elsewhere.

10.2 Ownership. On payment of the build fee in full, we assign to you the rights we hold in the character's name, design and visual identity, to the extent those rights are capable of assignment. The specific scope is set out in your price card or a separate assignment document.

10.3 An honest limitation. Copyright in purely AI generated images is uncertain and treated differently in different countries. In some jurisdictions, material generated without sufficient human authorship may attract little or no copyright protection, which limits what anyone can own or enforce. We will assign what we can. We cannot grant rights that the law does not recognise, and we do not promise the character is protectable as a copyright work everywhere you operate. If exclusivity matters commercially to you, take your own legal advice before you commission it.

10.4 Disclosure. We recommend presenting the character openly as an AI brand character. Where disclosure is legally required in a market you advertise in, it is your responsibility to comply once the assets are in your hands.

10.5 The character must not be presented as a real person giving a genuine testimonial about your product, because that is a misleading endorsement in most markets we work in.

11. Confidentiality

11.1 Each of us may see the other's non public information. Both of us agree to keep it confidential and use it only for this engagement.

11.2 This does not apply to information that is already public, was already known, or must be disclosed by law.

11.3 This obligation continues for three years after the engagement ends.

12. Data protection

12.1 Where we process personal data on your behalf, such as customer data inside your ad accounts, we act on your instructions and only for the purposes of the engagement.

12.2 If you are in the UK or EU, or you advertise to people who are, you may need a written data processing agreement with us. Ask and we will put one in place.

12.3 Face and voice data used to build an AI clone is sensitive. It is collected only with the individual's explicit written consent, kept only as long as needed, and deleted under Section 9.

12.4 Our handling of personal data through the Site is covered in our Privacy Policy.

13. Pausing, cancelling and termination

13.1 Retainers run month to month. Either of us may cancel with 30 days written notice, effective at the end of the current paid month.

13.2 You can pause a retainer between campaigns by agreement. We cannot hold your slot indefinitely.

13.3 Either of us may terminate immediately for a serious breach that is not fixed within 14 days of written notice, or for non payment.

13.4 We may decline or end an engagement that asks us to produce content we consider deceptive, unlawful, or harmful, or that breaches a platform's rules. We will tell you why.

13.5 On termination we hand over delivered work you have paid for, remove our access to your accounts, and delete AI clone material under Section 9.

13.6 Sections 5.2, 8, 9, 10, 11, 12, 14 and 15 survive termination.

14. Refunds

14.1 We allocate production capacity when you approve a price card, so fees for work already started or completed are not refundable.

14.2 If we fail to deliver agreed work and do not fix that within a reasonable time of you telling us, you may ask for a pro rata refund of the undelivered portion. We will deal with that fairly.

14.3 Ad spend paid by you to advertising platforms is never refundable by us. It is not our money and we never hold it.

14.4 Nothing here removes rights you have under mandatory consumer law in your country.

15. Liability

15.1 To the extent the law allows, our total liability for any claim relating to this engagement is limited to the fees you paid us for the three months before the claim arose.

15.2 We are not liable for indirect or consequential loss, including lost profit, lost revenue, lost ad spend, lost data, or loss of a social media account or advertising account.

15.3 Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or anything else that cannot be limited by law.

16. General

16.1 We are an independent contractor. Nothing here creates a partnership, employment or joint venture.

16.2 Neither of us is liable for delays caused by events outside our reasonable control, including platform outages and the withdrawal or failure of third party AI tools.

16.3 You may not transfer this agreement without our written consent.

16.4 If any clause is unenforceable, the rest stands.

17. Governing law

17.1 These Terms are governed by the laws of India, and the courts of India have jurisdiction, except where mandatory consumer protection law in your own country applies instead.

17.2 We will both try to resolve a dispute by talking before anyone starts proceedings.

18. Changes to these Terms

18.1 We may update these Terms. The date at the top shows the latest version.

18.2 Changes do not alter a price card you have already approved. For ongoing retainers, material changes take effect at the start of your next month, and we will tell you.

19. Contact

Workfuzz
Email: sales@workfuzz.com
Site: workfuzz.com